We do our best to pack and ship your order within 2-3 days of receiving your order.  We ship via USPS, DHL UPS or Fedex. 

U.S. Orders  We offer an “Even Exchange Policy” on all purchases. You have up to 30 days (from the date of purchase or shipment date) to return gently used or un-opened merchandise with which you are not satisfied for an even exchange only. At that point we will be happy to exchange your purchase for another of equal value.

Securely wrap your item/s and send your package to the address below. AMAZINGCOSMETICS is not responsible for articles lost during transit.

Be sure to include a copy of your Order Confirmation Page with your complete contact information. Please make a note of what you are returning and why and let us know what item/s and shade/s you would like for exchange.

Your request will be processed as quickly as possible. Please ship to:

Attn: Exchanges
435 E. Hawley St.
Mundelein, IL 60060-2469

We currently ship direct to US and the UK.  US orders ship from our Illinois warehouse and UK orders ship from our London distribution center.  We are unable to exchange UK orders at this time.  Please contact us if you need a different shade.  Please check our store locator page where you can purchase our products in other countries or will ship our products to all countries. Visit and select your country on the top left.

Items purchased at retail:
We’re sorry but we cannot accept returns from products purchased at a retail location. These items must be returned to the retailer from which the original purchase was made.

Contact us: Our hours are M-F 9-5.  We will respond as quickly as possible during working hours or the next business day.